Riekes & Central
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 Fulfillment FAQ's

 

Sales FAQ | Fulfillment FAQ | Support FAQ | Installation FAQ | Returns FAQ | Freight and Handling FAQ  

  
Q. Are local, state or federal taxes included?
A.
No.  We will add any appropriate taxes to your final bill.   If you are tax exempt, please note this during the checkout process by indicating it in the appropriate pull down menu.   If you have indicated you are exempt and we do not have a certificate on file, we will require a copy prior to completing this transaction.  


Q. Who do I make out the purchase order to?
A.
 
Riekes Material Handling  
     1130 SE Westbrooke Dr.
     Waukee, IA 50263 
     Phone:  800-851-4995
     Fax:  515-987-7997
     E-mail:  sales@workareaswork.com

or  Central Scale & Material Handling
     4532 S 79th St
     Omaha, NE 68127
     Phone: 800-819-2872
     Fax: 402-331-6160
     E-mail: sales@workareaswork.com


Q.  Were do I send the Tax Exemption Certificate?
A. 
Mail it to us or fax to the attention of Web Sales.

     Riekes Material Handling
     1130 SE Westbrooke Dr.

     Waukee, IA 50263 
     Phone:  800-851-4995
     Fax:  515-987-7997
     Email: sales@workareaswork.com


Q.  Where do I send a drawing?
A.
  If faxable, send it to the attention of Inside Sales at 515-265-7381.  If it is in electronic format, email to sales@workareaswork.com.  We use R14 or AutoCAD 2000 as our drawing programs.  Please send all other drawing types in .DXF format. We recommend sending the file in a zip format.    

     Riekes Material Handling
     1130 SE Westbrooke Dr.

     Waukee, IA 50263 
     Phone:  800-851-4995
     Fax:  515-987-7997
     Email: sales@workareaswork.com

Or else, send us a CD-Rom or disk with the drawings in the mail.

    


Q.  Will I get an acknowledgement of the order?
A.  Yes. We will contact you via email or fax with the final total and the expected arrival date and tracing information.


Q. What are my payment options?
A. Currently we accept:
- Cash
- Check with prior approval.
- Purchase orders with credit approval.  An online credit application is available for your use.
- Visa, MasterCard, American Express